“Cut our booking time in half. Customers book online, get a confirmation SMS, and we see it straight on the board. No more double-handling — this is how workshop software should work.”
Brad Thompson
Penrith AutoCare · Penrith, NSW
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Social proof · Reviews · Trust
From single-bay independents in the regions to multi-location fleet operators — here's what real workshop owners say.
From 127 verified workshop reviews
Customer reviews
Verified quotes from workshops across Australia — general mechanical, performance, fleet, and regional.
“Cut our booking time in half. Customers book online, get a confirmation SMS, and we see it straight on the board. No more double-handling — this is how workshop software should work.”
Brad Thompson
Penrith AutoCare · Penrith, NSW
“EzyParts integration saves us 2 hours daily. We used to ring three suppliers every morning — now we search, reserve, and raise the PO from inside the RO. Game changer for a performance shop.”
Mel Santos
Gold Coast Performance · Broadbeach, QLD
“Finally a system that gets AU compliance right. Proper GST invoices, ABN on every tax invoice, and Authority to Repair clauses built in — not bolted on as an afterthought.”
Dave Kowalski
Murray Bridge Motors · Murray Bridge, SA
“The customer portal is a game changer. Customers approve estimates on their phone, we get written authorisation before we touch the car, and phone tag is completely gone.”
Jas Singh
Sunshine Mech · Sunshine, VIC
“Fleet billing and per-vehicle job history in one system. We manage 40+ government fleet vehicles and the bulk invoicing alone saves us half a day every week.”
Sarah Chen
Canberra Fleet Services · Canberra, ACT
“Works offline in regional areas — huge for us. The app queues mutations and syncs when connectivity returns. We've had zero lost jobs during outages. Absolutely essential up here.”
Chris O'Brien
Darwin Workshop · Darwin, NT
Case studies
Three highlights from our customer success stories.
43% reduction in phone calls
Online booking + portal estimate approvals eliminated almost half of all inbound calls in 60 days.
Penrith AutoCare · NSW
Read case study2 hrs/day saved on parts ordering
Live parts catalogue search and reserve-on-approve cut the morning supplier ring-around entirely.
Gold Coast Performance · QLD
Read case study40 fleet vehicles, one dashboard
Per-vehicle job history and bulk invoice runs reduced admin overhead by half a day per week.
Canberra Fleet Services · ACT
Read case studySome of the workshops running on Workshop Wrench
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